The CBSS™ Certification proves your readiness for assuming more responsible positions in the transaction processing, dataworks and backoffice functions, and also your fitness for working in the best of companies in data processing; document conversion and data capture etc.
CBSS™ covers advanced data concepts; spreadsheets; keyboarding and also, aspects related to team-playing, workplace effectiveness, communication and professional etiquette. Though practical work experience can never be replaced, the levels of knowledge and acumen assessed during the CBSS™ examinations do typically match those of BackOffice professionals who have worked at least for 1 year in such functions or roles. Also, if you already have a valid BCI CBSA™ certification, you are exempted from the CBSS™ certification examinations.
CBSS™ has emerged as the most preferred international qualification for senior documentation & data processing professionals and backoffice executives. Backoffice BPO service providers and all large companies and organizations worldwide feel more confident working with CBSS™ professionals who are in the elite international league of high-performers.
CBSS™ qualified professionals, enjoy the international qualification advantages in their careers and become globally mobile resources with high salaries and perks.
CBSS™ professionals manage to deliver more and better in their jobs in large organizations thanks to their wider and deeper perspective built through a proven exposure, experience and success in handling the most challenging roles related to all dimensions of the customer relationship management function.
CBSS™ qualified professionals prove precious assets for their employers not only because they tend to raise the bar for performance, productivity and service quality, but also because, they infuse new professional energy in the workplace and help make the work-culture and environment global.
| Codes | Assessment Components |
|---|---|
| A1 |
CBSS™ Domain Knowledge1. Trends & Developments in Business Process Outsourcing
2. Principles & Techniques of Professional Effectiveness Enhancement
3. Contemporary Back-Office & Business Processing Services
|
CBSS™ certification is valid exactly for three years from the date of award. Since, the BCI standards evolve in tandem, all CBSS™ certified individuals are required to either recertify or upgrade to the new level. An application for recertification to BCI has to be made at least 8 weeks prior to the date of expiry of your CBSS™ certification.
You can upgrade to the specialist level BCI qualification the CBTS™ - Certified BPO Team-Lead Specialist – minimum 24 months after attaining your CBSS™ Certification. The following trends internationally may just help you take a better decision:
